Welcome to UAdAll. Because our platform deals exclusively with digital, software-based marketing packages, our rules regarding payments and cancellations are strict and absolute:
1. Strictly Non-Refundable Payments
All transactions processed on UAdAll are for digital services, which include:
- Premium Membership Packages
- Featured Ads
- Top Ad Placements
Since these services are intangible and delivered instantly via our website script, all payments are strictly non-refundable. We do not sell or ship physical goods, meaning physical returns and shipping policies are completely non-applicable to our model. Once a membership or ad placement is purchased, the sale is final.
2. Technical Failures & System Errors
The only exception to our non-refundable rule is a confirmed technical system failure. If you complete a successful payment via your mobile wallet (Easypaisa/JazzCash) or credit card, but a backend technical error occurs and your membership or ad package fails to apply to your account, please do not panic.
- Reach out to us immediately through our Contact Us page.
- Our administration will verify the transaction log with the payment gateway.
- If the technical error is confirmed, we will coordinate directly with you to manually activate your purchased package or arrange a resolution.
3. Voluntarily Deleted Ads
We do not issue refunds or partial credits under any circumstances if a user voluntarily edits, closes, or deletes their own classified ad listing before its active package duration expires.